Postage & Delivery

  • Local flower and hamper delivery is available for the same day, if the order is placed before 2pm.
  • No deliveries are made on Sundays or public holidays, unless by prior arrangement.
  • Please allow 3-5 days for gift postage within Australia. We use Australia Post: please see their terms and conditions for further information.
  • Please take care to enter all delivery details correctly. Incorrect information can result in delivery delays.
  • Deliveries to business addresses you must include the business name with your order.
  • We make every effort to have stock available of all items, however in certain circumstances an item may not be available. If we are unable to supply an item, we will replace the product with a close alternative of equal or greater value.
  • Gift hampers containing alcohol may only be purchased and delivered to persons over the age of 18.
  • Orders will not be dispatched until payment is received in full by eb & flo.
  • All advertised prices for hampers and freight are GST inclusive.

Order Cancellation

  • eb & flo will do our best to deliver an order by the date requested. However, this is not always possible, due to unforeseen circumstances or events beyond our control. You agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancel an order.
  • All cancellation of gift orders must be done no later than 48hrs prior to delivery. We do not accept cancellations under any circumstances once the gift has left our premises.

Intellectual Property

  • eb & flo is proud to have created a website which is unique in its style, colours, layout and written content.  Because of this belief, we take very seriously any business who tries to reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website for any commercial purpose without our express written consent. Any breach of these terms will be dealt with and legal action will be promptly taken.
  • Use of the site for any illegal or unauthorised purpose is strictly prohibited. Any breach of these terms will also be dealt with and legal action will be promptly taken.
  • We are an online merchent located in Australia.

In making a purchase from eb & flo, you acknowledge that you have read, understood and agree to be bound by all the terms and conditions of this agreement. These terms and conditions may be changed or amended at any time by eb & flo, without notice.

Please contact us if you require furtner information.